Testimonials

Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If you have not worked with Crouch’s heat and air, you should. They will take care of you and it’s a company you can trust. They are on time and they will shoot you straight. Thanks Doug.

Mike Harsin
5
H

Very professonal, friendly and honest. Gave fair and reasonable estimate on new AC/Heating unit. Gave me printed material on type of equipment he installs. Responded quickly each time I called him. Did an excellent job, cleaned everything up and finished in a timely manner. I strongly recommend for quality work and service you can depend on.

Sherri Hill
5
B

These folks are absolutely the best. They are friendly, professional, and very fair. I have called on them twice, and will not hesitate to call on them again. THANK YOU VERY MUCH !
Mike Barnett
Ponca City

Mike Barnett
M

I originally used Doug Crouch in 1999 to install a complete system in an addition to our home. Since then he has installed an additional residential system and four commercial systems for me. He has been my “go to” for service on all of those. One of my best friends just asked me last night who they should call to work on their elderly mother’s HVAC. I quickly told him about Doug. He is an honest, knowledgeable, Christian man that I have trusted for over 20 years.

Rick Myers
5

Virgil and I have been with Crouch’s Heating and Cooling since the beginning of their business. Doug is so trusted by us that when he needed to make a service call and we were at work, he knew where the spare key was and he was to go on in and do what was needed. Doug is knowledgeable, professional, and really good at what he does. When he is finished, you know the job was done right. Doug is a Christian man of strong faith. He is honest and fair. He and Charlene are our longtime friends. Crouch’s Heating and Cooling get a 5 star approval rating from us.

Ruth Petty
5
M

Crouch’s Heating and Cooling is one of the best service businesses in the area. We have known and trusted Doug and his crews for 35+ years to service, repair and replace our A/C and heating units. They sell high quality American Standard units. I am a critical person by nature and Doug Crouch is one person I can unequivocally endorse. Not many businesses in the Ponca City get that kind of endorsement by me. A+ rating.

David Moore
5

Very professional and courteous. Did quick, quality work for a good price!

Ethan Buchanan
5
V

Doug Crouch and his team have installed two new American Standard systems in my home. Doug and his team displayed the utmost professionalism and quality in everything they did. They were patient with all my questions and paid great attention to detail. In addition, Doug just recently installed a new roof mounted system on our church. They have maintained our systems for many years and replaced other units in the past. They only recommend replacement when the cost of repairing exceeds the value of replacing. In all these experiences we have found Crouch’s to be second to none in every aspect of their service. We could not recommend anyone more highly.

Robert Vickery
5
W

My wife and I had just bought a house only to find the heating system was bad and the foundation duct work was worse and covered up to sell. Doug was not only the best quote, but flipped our duct work to the attic in an amazing time frame. Finances were tough so he directed us to a lender that gave us great rates and terms, better than our own credit union could provide. The experience was pleasant and easy, the work was top notch, and the courtesy was outstanding. We highly recommend Crouch’s Heat and Cooling!!!

Ron & Heather Wallace
5
R

I just wanted to commend Taylor and others who did the installation of a new heating unit. They are excellent and very professional. They were especially considerate of our needs a “old folks”. So Kudo and God’s Blessing!

Jack Rawlins
5